Rider Basics

Rider Cancellations

  • Driver en route to a pickup: Riders can cancel the ride at any time before the ride starts. The rider does not incur charges for the trip.

  • After pickup: The rider can no longer cancel the trip once the driver has started the ride. The rider is responsible for paying the full fare.

Feedback

You're encouraged to help improve the quality of this guide.

Please contribute if you see any typos or factual errors. To get started, you can read our Contributing to TRIP section.

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If for whatever reason you spot something to improve but cannot do it yourself, please open an issue.

And last but not least, any kind of discussion regarding TRIP documentation is very welcome in the official TRIP Community on Telegram.

Last updated

#136: https://github.com/TeleportXYZ/TRIP-Guides/issues/72

Change request updated